As featured in Crain’s Cleveland Business
Dear Aerozone Friends –
What is an airport?
A seamless flow for passengers, a welcoming community front door. An airport offers a sense of a community’s past, its cultural vibe, and perhaps a glimpse into its future. Undoubtedly, it is a place of human emotion, where families and friends say long goodbyes and reunite.
In this perspective what should we, in Northeast Ohio, expect from Cleveland Hopkins International Airport? What would be on your must-have list? A more spacious and inspiring terminal? Modern restrooms? Increased queueing and counters for airline check-in? More effective and efficient TSA processing? Additional nonstop domestic and international flights? Extended curbside areas for arrivals and departures? Expanded short and long-term parking options? On-site car rental? What else?
Besides the passenger experience, what could and should be the economic opportunity of the airport? In the last four months, we have had an opportunity to interview most businesses that operate out of the airport (commercial airlines and corporate aviation, and the service companies who support them.
Based on our informal assessment, it is clear that there is a MASSIVE untapped economic potential for aviation at and around Hopkins.
To support this hypothesis, I would like to present the following critical data points . . .
Warm regards,
Hrishue Mahalaha
Executive Director
Aerozone Alliance
